Privacy policy

1. Data controller

Metal·lúrgiques Clopés, S.L. · NIF B55128250 · C/ Santa Fe, 38, 08470 Sant Celoni (Barcelona) (Spain) · info@clopes.eu · +34 670 325 695.

2. What data we process and why

We process the data you provide through the contact form (name, company, email, phone and message) solely to answer your enquiry and, where applicable, to send you the information or quote you request.

3. Legal basis

The legal basis is your consent (Art. 6(1)(a) GDPR), given by ticking the box on the form, and taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

4. Retention

We keep your data for as long as necessary to answer your enquiry and, afterwards, for the legally required periods.

5. Recipients

We do not share your data with third parties unless legally required. To provide the service we use processors: web hosting (Vercel Inc.) and transactional email delivery (Resend). These providers may process data outside the European Economic Area under appropriate safeguards (EU–US Data Privacy Framework and/or standard contractual clauses).

If you accept analytics cookies, we use Google Analytics (Google Ireland Limited) to obtain usage statistics for the website. You will find full details in the Cookie policy.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to info@clopes.eu. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or the supervisory authority in your country.

7. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.